Checkout and plan changes
Checkout is hosted by Stripe. You need to sign in before starting checkout. An existing customer can use the authenticated account billing area to start a new checkout for a plan switch. The account area also supports requests to pause, resume or update a payment method.
Cancellation
Cancellation is requested from the authenticated account billing area. The current product describes cancellation as ending billing from the next cycle. The account UI says the Toolpost crew confirms billing requests within 24 hours on business days. No stronger effective-date, renewal or pro-rata statement is published here.
Refunds
The current product records do not support a refund promise or a published refund eligibility policy. Toolpost does not publish an automatic refund, pro-rata refund or chargeback outcome on this page. For a billing question, contact toolposthq@polsia.app or use the contact form.